Introduction
The Customs and Monopolies Agency (ADM) has recently published new guidelines that significantly affect operators in the online gaming sector, with implications for compliance and technical requirements.
Compliance requirements for online gaming operators
Enhanced Anti-Money Laundering Measures
The new provisions introduce stricter anti-money laundering obligations:
- Identity verification enhanced through biometric checks
- Transaction monitoring with lower alert thresholds
- Automated reporting to the Financial Intelligence Unit
Responsible Gambling
New mandatory player protection tools are being introduced:
- Mandatory monthly deposit limits
- A unified nationwide self-exclusion system
- Dynamic warning messages based on gambling patterns
Technical Requirements
Platforms and Systems
Operators will have to adapt their technological platforms to the new standards:
- Mandatory ISO 27001
- Quarterly penetration testing
- A validated business continuity plan
Interoperability
Standard protocols are to be implemented for communication between operators and ADM, with defined deadlines for compliance.
Timelines and Penalties
The new provisions will enter into force progressively over the next 12 months. Failure to comply entails penalties that may extend to revocation of the concession.
Conclusions
The Firm Marzo Associati, drawing on its established experience in the Gaming & Betting sector, provides assistance with all aspects of compliance with the new regulations.



